Payment Policies

 

* PAYMENT IS DUE ON or BEFORE FIRST DATE OF SERVICE! *

 

-- Loving Touch Pet Sitting accepts credit cards via Quick Books Intuit, cash or checks as payments. Please make checks payable to: Loving Touch Pet Sitting.

 

-- Payment is due on or before any scheduled services unless otherwise agreed upon by Loving Touch Pet sitting. 

 

-- For New Clients, payment and keys / codes will be collected at the “meet and greet” meeting prior to the beginning of dates of service. 

 

Cancellation Policies

 

-- Dog Walking: We understand that plans can change.  Payment is expected at the beginning of the week. If a walk is cancelled, a credit will be given for the value of that service to be used for future walks. For cancellations, please leave a voicemail or text by 8am at (513) 317-6659

 

-- Pet Sitting Services:

     - New Clients: Payment in FULL is expected at the time of “meet & greet” unless otherwise agreed upon by Loving Touch Pet Sitting.  We cannot guarantee your reservation will be held unless the payment is received.

     - Existing Clients: Payment in FULL is due on or before first visit with your pets.  Cash or check maybe left on the counter.  If paying w/ credit card, please make payments on before first date of service.

 

*For early returns, a credit will be given for the value of that service to be used for future walks.

 

Overnight Services: Payment in FULL is expected at the time of “meet & greet” unless otherwise agreed upon by Loving Touch Pet Sitting.  We cannot guarantee your reservation will be held unless the payment is received.  Loving Touch Pet Sitting is limited in the amount of overnights that can be scheduled and when this service is booked, Loving Touch Pet Sitting may very well turn down other overnight requests.

 

*A $35.00 service charge will be assessed to all returned checks.

 

* A $10.00 late fee will be attached to each invoice per week until paid

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We understand that plans change and emergencies do come up from time to time. Loving Touch reserves the right to review each situation on a case-by-case basis.  Please respect our cancellation policy as we may have been unable to service another client due to previously scheduled appointment and time constraints